• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
France Jobs Expertini

(native Japanese) Chat Support Consultant, crypto (Remote) Job Opening In Strasbourg – Now Hiring SupportYourApp


Job description

Passionate about blockchain technology and the future of digital finance?

What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience?

Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.

Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited?

Let’s see what it takes 💛

What you will do:

  • Provide efficient and excellent customer support in crypto trading via live chat, tickets, and email
  • Handle customer inquiries, order disputes, and appeals
  • Provide valid, accurate information and solutions to customer requests
  • Manage complaints and appeals, including follow-ups on escalations when required
  • Maintain up-to-date knowledge of the company’s trading platform and general market conditions
  • Understand customers’ needs and deliver constructive feedback to the management team
  • Continuously seek ways to improve team performance and work efficiency
  • Be a part of fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidays

What you need to succeed in this role:

  • Native Japanese and strong English proficiency (minimum B2; C1 preferred)
  • At least 6–12 months of online customer support experience, preferably in crypto or financial services
  • Experience in live chat support and handling customer inquiries 
  • Strong analytical, logical thinking, and problem-solving skills
  • Proof validation skills or payment/banking knowledge
  • Financial background is strongly preferred
  • Positive and responsible attitude
  • Crypto industry knowledge is a plus
  • CRM experience is an advantage 

Benefits and Perks:

  • Flexible schedule
  • Opportunity to work fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Rewards system 
  • Good bonuses for referring friends
  • Paid intensive training and probation
  • Work-life balance
  • Responsive management interested in your growth and long-lasting cooperation
  • Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement.

Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.

The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who are we?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences.

Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website:

DISCLAIMER

We are a multinational company with unbiased views.

The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYouApp .

Required Skill Profession

Computer Occupations


  • Job Details

Related Jobs

SupportYourApp hiring (native Japanese) Chat Support Consultant, crypto (Remote) Job in Lyon, Auvergne-Rhône-Alpes, France
SupportYourApp
Lyon, Auvergne-Rhône-Alpes, France
SupportYourApp hiring (native Japanese) Chat Support Consultant, crypto (Remote) Job in Toulouse, Occitanie, France
SupportYourApp
Toulouse, Occitanie, France
SupportYourApp hiring (native Japanese) Chat Support Consultant, crypto (Remote) Job in Nice, Provence-Alpes-Côte d'Azur, France
SupportYourApp
Nice, Provence-Alpes-Côte d'Azur, France
SupportYourApp hiring (native Japanese) Chat Support Consultant, crypto (Remote) Job in Paris, Île-de-France, France
SupportYourApp
Paris, Île-de-France, France
SupportYourApp hiring (Native Chinese) Chat Support Consultant, crypto (Remote) Job in Montpellier, Occitanie, France
SupportYourApp
Montpellier, Occitanie, France
SupportYourApp hiring (Native Chinese) Chat Support Consultant, crypto (Remote) Job in Lyon, Auvergne-Rhône-Alpes, France
SupportYourApp
Lyon, Auvergne-Rhône-Alpes, France
SupportYourApp hiring (Native Chinese) Chat Support Consultant, crypto (Remote) Job in Narbonne, Occitanie, France
SupportYourApp
Narbonne, Occitanie, France
Exora hiring Crypto Trader (Remote, Full Training Provided) Job in Monaco, Monaco, France
Exora
Monaco, Monaco, France
Snaphunt hiring Crypto Trader (Remote, Full Training Provided) Job in Monaco, Monaco, France
Snaphunt
Monaco, Monaco, France
dentsu hiring Social Media Content Specialist - Native English - Remote Job in Paris, Île-de-France, France
dentsu
Paris, Île-de-France, France
Snaphunt hiring Chat Companion Job in Monaco, Monaco, France
Snaphunt
Monaco, Monaco, France
Snaphunt hiring Chat Companion Job in France
Snaphunt
France
Live the Dash Travel hiring Remote Itinerary Consultant Job in Montpellier, Occitanie, France
Live the Dash Travel
Montpellier, Occitanie, France
Dassault Systèmes hiring Implementation Consultant (Remote) Job in Vélizy-Villacoublay, Île-de-France, France
Dassault Systèmes
Vélizy-Villacoublay, Île-de-France, France
Live the Dash Travel hiring Travel Support Specialist Remote Job in Lille, Hauts-de-France, France
Live the Dash Travel
Lille, Hauts-de-France, France
Flourish hiring Crypto Marketing Job in La Réunion, Aquitaine, France
Flourish
La Réunion, Aquitaine, France
Snaphunt hiring Crypto Marketing Job in Monaco, Monaco, France
Snaphunt
Monaco, Monaco, France
Flourish hiring Crypto Marketing Job in France
Flourish
France
Flourish hiring Crypto Marketing Job in Monaco, Monaco, France
Flourish
Monaco, Monaco, France
Snaphunt hiring Crypto Marketing Job in France
Snaphunt
France
Flourish hiring Crypto Marketing Job in Saint-Vincent, Auvergne, France
Flourish
Saint-Vincent, Auvergne, France
Snaphunt hiring Crypto Marketing Job in La Réunion, Aquitaine, France
Snaphunt
La Réunion, Aquitaine, France
Manhattan Associates hiring Support Consultant Job in Paris, Île-de-France, France
Manhattan Associates
Paris, Île-de-France, France
imagino hiring Consultant support Job in Cachan, Île-de-France, France
imagino
Cachan, Île-de-France, France
Patrique Mercier Recruitment By Nellie hiring French Speaking Remote Support Specialist Job in France
Patrique Mercier Recruitment By Nellie
France
Bank of America hiring Executive Support Technology Support Consultant Job in Paris, , France
Bank of America
Paris, , France

Unlock Your native Japanese Potential: Insight & Career Growth Guide


Real-time native Japanese Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for native Japanese in Strasbourg, France, highlighting market share and opportunities for professionals in native Japanese roles.

82 Jobs in France
82
3 Jobs in Strasbourg
3
Download Native Japanese Jobs Trends in Strasbourg and France

Are You Looking for (native Japanese) Chat Support Consultant, crypto (Remote) Job?

Great news! is currently hiring and seeking a (native Japanese) Chat Support Consultant, crypto (Remote) to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at SupportYourApp adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying France laws and regulations

What Is the Average Salary Range for (native Japanese) Chat Support Consultant, crypto (Remote) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Strasbourg. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for (native Japanese) Chat Support Consultant, crypto (Remote)?

Key qualifications for (native Japanese) Chat Support Consultant, crypto (Remote) typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for (native Japanese) Chat Support Consultant, crypto (Remote)?

To improve your chances of getting hired for (native Japanese) Chat Support Consultant, crypto (Remote), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for (native Japanese) Chat Support Consultant, crypto (Remote) Job Success

SupportYourApp interview tips for (native Japanese) Chat Support Consultant, crypto (Remote)

Here are some tips to help you prepare for and ace your (native Japanese) Chat Support Consultant, crypto (Remote) job interview:

Before the Interview:

Research: Learn about the SupportYourApp's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your (native Japanese) Chat Support Consultant, crypto (Remote) interview at SupportYourApp, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the SupportYourApp's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for (native Japanese) Chat Support Consultant, crypto (Remote) Positions

Setting up job alerts for (native Japanese) Chat Support Consultant, crypto (Remote) is easy with France Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!