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Incident & Problem Manager M/F Job Opening In Puteaux – Now Hiring Transatel


Job description

Your missions

Your mission


Based at our Technical and Operations Headquarters, your main responsibilities will be to follow up network incidents.

You will:

  • Closely follow our network sanity.

  • Coordinate incident resolution along with technical Support Teams.

  • Communicate across the Company on the resolution progress.

  • Fetch internal teams to ensure quick incident resolution.

  • Write incidents reports based on your

  • Follow up action plans for non-reproduction, network stability and quality of Service improvement.
  • Your profile

    Your profile 


    You have a higher education diploma or degree in technology, you have already worked successfully with an NOC operator (preferably GSM mobile), as an IT support technician (billing, CRM, provisioning) or as a telecom network supervisor.


    You have several of the following technical skills:

  • Knowledge of network/service architectures.

  • Working knowledge of Linux and SQL.

  • Data management and analysis using Microsoft Excel
  • Your soft skills:

  • You are rigorous an organized, while able to work under stressful situations

  • Your technical curiosity leads you to often learn about new technologies.

  • Get on well with others and have the sens of Customer Service

  • You are obstinate and quality oriented
  • As you will be in contact with our international clients and partners, a good english level is required.


    You are motivated to join a young, dynamic team with an ambitious project.

    Come and join us!

    Share in:

    Required Skill Profession

    Operations Specialties Managers


    • Job Details

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    Unlock Your Incident Problem Potential: Insight & Career Growth Guide


    Real-time Incident Problem Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Incident Problem in Puteaux, France, highlighting market share and opportunities for professionals in Incident Problem roles.

    40 Jobs in France
    40
    4 Jobs in Puteaux
    4
    Download Incident Problem Jobs Trends in Puteaux and France

    Are You Looking for Incident & Problem Manager M/F Job?

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Transatel adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying France laws and regulations

    What Is the Average Salary Range for Incident & Problem Manager M/F Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Puteaux. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Incident & Problem Manager M/F?

    Key qualifications for Incident & Problem Manager M/F typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Incident & Problem Manager M/F Job Success

    Transatel interview tips for Incident & Problem Manager M/F

    Here are some tips to help you prepare for and ace your Incident & Problem Manager M/F job interview:

    Before the Interview:

    Research: Learn about the Transatel's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

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    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Incident & Problem Manager M/F interview at Transatel, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Transatel's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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