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Urgent! Functional / System Architect – Customer System Job Opening In Les Clefs – Now Hiring Mopar

Functional / System Architect – Customer System



Job description

Nous rejoindre, c'est intégrer une entreprise d'envergure mondiale.

Mû par la recherche permanente de l'innovation et de l'excellence, pionnier et leader des technologies propres et de la mobilité durable, le Groupe entend rester à la pointe des grandes tendances qui font bouger le monde.
Fort de son efficience, de son agilité et de son esprit d'équipe, le Groupe fait preuve d'exigence et d'audace pour définir la mobilité de demain.

Pour réussir ces transformations, l'entreprise a besoin de tous les talents.

Rejoignez-nous ! Chez Stellantis, nous évaluons les candidats selon leurs qualifications, leurs mérites et les besoins du métier.

Nous accueillons les candidatures des personnes de tout genre, âge, ethnie, nationalité, religion, orientation sexuelle, et handicap.

La diversité de nos équipes nous permettra de mieux appréhender l'évolution des besoins de nos clients et de notre environnement futur.L'industrie automobile subit une transformation profonde : électrification, connectivité, conduite autonome et importance croissante des anciennetés de mobilité numérique.

Dans ce contexte, les anciennetés orientées client deviennent stratégiques pour assurer une expérience utilisateur fluide, personnalisée et sécurisée.
Périmètre fonctionnel - Domaine du client
Dans le périmètre du véhicule connecté et des anciennetés, le domaine client englobe toutes les fonctions numériques et les processus orientés utilisateur, y compris :
· fonctions client - Données du bac +3/+4 client (identité, historique, préférences) - Préférences et gestion du consentement (RGPD, communications) - Canaux de communication (notifications, messagerie intégrée, e-mails)
· Gestion de l'accès et des droits - Authentification, sécurité et gestion de l'identité - Associations client-véhicule (multi-utilisateur, mobilité)
· Processus d'abonnement - Gestion des catalogues d'offres (produits, anciennetés, options) - Processus de vente (parcours numérique, signature, paiement) - Approvisionnement des Anciennetés (activation, lien véhicule) - Gestion des contrats et de la comptabilité
· fonctions marketing - Gestion ciblée des campagnes marketing - Suivi des leads et intégration CRM
Principales activités
· Concevoir des solutions fonctionnelles robustes alignées sur l'architecture globale du système
· Faire des compromis entre la qualité, le coût, le temps et le rendement
· Garantir la durabilité, l'évolutivité et la maintenabilité des solutions
· Agir comme référence fonctionnelle pour le domaine client dans les équipes de projet, de produit, de TI et d'affaires
· Contribuer à la cartographie fonctionnelle et à l'amélioration continue du système
Produits livrables
· Études de faisabilité et analyses d'impact
· Spécifications fonctionnelles générales
· Modélisation de processus (UML)
· Diagrammes séquentiels, cas d'utilisation
· Recommandations relatives à l'architecture fonctionnelle
· Soutien à la validation et aux tests fonctionnels
· Compétences techniques : - Forte connaissance des architectures logicielles distribuées (API, microservices) - Connaissance des standards GDPR et de la sécurité informatique - Expérience dans les services connectés, CRM, ou e-commerce
· Qualités personnelles : - qualifications d'analyse et de synthèse - Rigueur et recherche de résultats - Persuasion et capacité d'alignement des parties prenantes - qualifications interpersonnelles fortes, bonne écoute, pédagogie - Esprit d'équipe et capacité de travailler de manière interfonctionnelle


Required Skill Profession

Computer Occupations



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    Unlock Your Functional System Potential: Insight & Career Growth Guide


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