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Change Manager Job Opening In Puteaux – Now Hiring Transatel


Job description

Your missions

The Transatel Change Manager role has responsibility to ensure requested changes and version releases of applications, services and infrastructure into the live Transatel production environment are risk minimized, controlled and properly communicated both internally and to our Clients or Partners.


This is achieved by:

  • Managing the requests for Changes raised by the operational teams (creation of tickets, planning, approval, and successful change tracking

  • Ensuring minimum impact to service performance

  • Managing the end-to-end change process based on ITIL Change Management methodology and tools

  • Managing the Change Advisory Board (CAB) with relevant stakeholders

  • Managing the internal communication, and also the external communication change notes towards our Clients and Partners.

  • Acting as the single point of contact all teams’ members on the Change Management Process.

    communication being an important driver

  • Providing regular reports on the Change Management efficiency (KPIs)

  • Continuous improvement of the Change Management process, working with all concerned teams.
  • Main responsibilities :

  • Documenting and maintaining the Change Management policy, processes and standards

  • Analysis of change requests (covering a diverse range of technologies and 3rd party suppliers) to ensure that they are safe and fit for purpose, including comprehensive analysis of risk, business impact & continuity, backup plans, test plans, resource requirements and availability.

  • Ensuring all changes are logged on the Transatel ITSM (JIRA tool)

  • Challenge requests for change to ensure that the change is robust and that the impact on and risk to the organization is minimal

  • Manage, review, amend and close requests for Changes

  • Ensure that the entire organization complies with all Transatel Change Management policies and procedures

  • Provide, develop and share Change Management reports (pre-defined KPIs and propose new KPIs)

  • Establishment, ownership and chairing the Change Advisory Board (CAB) and the Emergency Change Advisory Boards (ECABs)

  • Document, implement, manage and monitor the Release Management policies and processes together with Operational Managers

  • Implement & monitor improvement action plans, together with Operational Managers, Incident Managers and Service Managers.

  • Design and implement standard change procedures for the distribution and installation of patches and other routine tasks together with Operations Managers

  • Document, implement, manage the Communication processes for external communication with Clients and Partners
  • Key relationships :


    The post holder will work closely with internal and external stakeholders at all levels, but especially with Operations Teams (managers and experts), Client Service Managers, Incident Managers and Project Managers.

    Developing and maintaining close working relationships with other managers and technical staff is crucial in this role.


    The role includes important part on the communication towards our Clients: each major/critical change going through CAB or ECAB must be communicated to various range of Clients.

    Your profile

    Core competencies

  • Strong relationship building

  • Effective professional communication (internally, with Managers, with Clients or Partners/Suppliers)

  • Experience of working Client side and against SLAs. Strong Client focus,

  • Monitoring change and release performance against service level agreements

  • Deliver continuous improvement

  • Experience of Change managing applications, end user services, network infrastructure and preferably telecommunications systems and services in an ITIL compliant environment

  • Experience of building strong working relationships with a variety of stakeholders

  • Good communication and negotiation skills

  • Positive “can do” attitude and flexibility of approach

  • Openness to working effectively with diverse ideas and people

  • Fluent in English

  • ITILv3 Foundation qualified
  • Share in:

    Required Skill Profession

    Business Operations Specialists


    • Job Details

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    Unlock Your Change Manager Potential: Insight & Career Growth Guide


    Real-time Change Manager Jobs Trends (Graphical Representation)

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    12425 Jobs in France
    12425
    109 Jobs in Puteaux
    109
    Download Change Manager Jobs Trends in Puteaux and France

    Are You Looking for Change Manager Job?

    Great news! is currently hiring and seeking a Change Manager to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Transatel adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying France laws and regulations

    What Is the Average Salary Range for Change Manager Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Puteaux. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Change Manager?

    Key qualifications for Change Manager typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    To improve your chances of getting hired for Change Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Change Manager Job Success

    Transatel interview tips for Change Manager

    Here are some tips to help you prepare for and ace your Change Manager job interview:

    Before the Interview:

    Research: Learn about the Transatel's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Change Manager interview at Transatel, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Transatel's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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